Warranty and Returns

B4IP offer a full 12 month 'return to base' warranty on all products (excluding consumable products e.g. batteries).

The warranty commences from the date of arrival with the customer

Any misuse or abuse of goods by the customer will invalidate the warranty.

Except in pre-arranged circumstances, B4IP warranty is not valid outside the United Kingdom.

Should the goods prove not to be faulty after examination and testing in our workshop, then return postage will be payable by the customer.

B4IP reserves the right to repair replace or credit faulty items at its discretion.

Advance replacement goods will only be dispatched with the agreement of a company director and in which case the above condition will apply.

Your statutory rights are not affected.

Products must not be returned to B4IP without an authorised returns number. Please complete the Return Request Form for a returns number. You may also contact us on B4IP Mon-Fri 9.00am - 5.00pm if you need to discuss your return. Any products returned without an authorised returns number will not be accepted by our warehouse. The cost of the return of the products to B4IP is to be borne by the customers unless otherwise arranged in advance.

It is the responsibility of the customer to ensure the safe return of goods to the company.